Cancellation

Right of revocation / Return right

After you have completed your order, you have 14 days to withdraw your order. For orders less than 14 days before the start of the event however, we only offer a 7 day period to withdraw your order.

To do so, an e-mail to feuercamp@email.de is necessary, in which you describe your order information with the corresponding order number.

 

You don’t need to give a reason for canceling your order.

When you decide not to participate to the event, or don’t cancel within the required time frame before the event, we will not be able to refund your money.

In the case the event is canceled for reasons not related to any actions in your part, you will be refunded after notification of the cancellation as soon as possible, and no later than one week after the officially scheduled end of the event.